Cheryl T for Model Number CGS980SEM1SS What is the difference between part No.: WB27K10311 (Glass & Touch Board ASM) and part No.: WB27K10378 (Control Oven ERC3HP)? I think I need to replace some part of the control panel. The oven will shut off when I'm baking with no rhyme or reason. Also, the oven isn't maintaining temperature. I'll set the oven to 350*, but it is baking at only around 290*. Any ideas? Do I need both parts, or just one of the parts? Thanks, Cheryl Thacker
Answer Cheryl, The glass & touch board assembly is the part that you set the temp and what you want to do as far as bake or broil. The oven control is the brains of the unit which sends power to the ovens and receives the message of what to bake at from the touchpad. The most likely cause would be the oven control. Read More... Answered by AppliancePartsPros.com | Tuesday, May 7, 2013