John for Model Number GE Profile Performance XL44 gas oven model # JGB920BEC1BB Hi, my oven buttons freeze and become unresponsive if and only if I’m using the oven and the stove top at the same time for a length of time. Seems that the panel overheats and stops being responsive. Thank You!
Answer John, there will be a vent that runs from the oven to just underneath the control panel. If this vent is blocked during oven operation, it will cause heat to accumulate near the control panel and compound with any heat applied on the rear surface burners. This can affect the glass touch panel WB57K10045 and potentially cause early failure. Read More... Answered by AppliancePartsPros.com | Wednesday, January 19, 2022