Michael B. for Model Number WCVH6800J1MS my daughter has a frontloader and the drum is moving in and out, hitting the back of the machine, like it's dis-connected. after looking at your video and the exploded diagram, i'm thinking it could be the shocks or suspension springs broken or dis-connected. the model # is ; WCVH6800J1MS. Thank you
Answer Hello Michael, You should remove the main top and check the 2 suspension springs WH05X10009 that the outer tub assembly hangs from. The next check will be done by removing the rear cover to check the shocks/dampers WH01X10425. Read More... Answered by AppliancePartsPros.com | Monday, February 16, 2015