Customer Questions and Answers for Diverter Valve (Washer) by Ge

This diverter valve directs wash water inside the machine, switching flow between internal paths during wash and drain/recirculation steps. Replacing a failed diverter restores proper water routing so cycles advance and complete as designed.

• Redirects water between the drain and recirculation/spray paths as commanded by the control
• Ensures correct water flow for wash, rinse, and drain steps
• A sticking or failed diverter can cause slow/no drain or no recirculation/spray
• May lead to cycle pauses/errors, unusual clicking/buzzing from the valve area, or leaks at the valve body/ports

• Unplug the washer and turn off water supply; expect residual water in hoses
• Access location varies by model; typically mounted along the pump/hoses under the cabinet
• Move hoses/clamps and the electrical connector one at a time; match port orientation
• After installation, run a rinse/drain test and check all connections for leaks