Debora November 18, 2020 for Model Number WCVH6800J1MS I had water constantly dripping from the inlet tube. When I was replacing the inlet tube, I realized the water was still dripping inside the dispenser box, coming from the diverter (WH43X10059) or diverter level plate (WH01X10248). Should I replace the diverter itself? The level plate? The Valve? How do I do it? I didn't find any videos replacing the diverter.
1 Answer Hello Debora, a constant water leak indicates a faulty water valve that is no longer able to shut off completely, it is part WH13X10023. Read More...
Bob B March 11, 2016 for Model Number WCVH6400J0WW Do you have instructions for changing the diverter and level plate?
1 Answer Hello Bob. You will need to remove the top off the unit to access and replace the diverter in the unit. It is mounted on the dispenser. Remove the screws securing it and wires from the unit and remove the part from the unit. Read More...
Bruce April 09, 2015 for Model Number GE washer GBVH6260FWW When the machine first starts the dispenser motor moves the arm but it always stops at the liquid side therefore no dry soap gets put into the wash. I have had to unhook the arm and move the pointer over to the dry soap position. Is the a dispenser motor problem?
1 Answer Hello Bruce. Yes, it sounds like the motor is bad and will need to be replaced on the unit. Read More...
Tom November 11, 2014 for Model Number wcvh6800j2ww When ever it reaches the spin cycle the machine just hum. I have to do it manually.
1 Answer Tom, You will want to make sure that the unit is draining all the way and also put the unit into a diagnostic mode to see if there are any stored error codes. If there is a stored error code then this will tell you what to check. Read More...
Richard June 30, 2013 for Model Number whdvh626foww I have a used machine, when I hooked it up to a garden hose to check it out besides the drive pulley being loose with movement left and right and belt coming off after reinstalling it, I had water leaking on floor in small amount. How do I know if drum bearing is bad also? It feels tight. Drum turns easy by hand with no noise heard. Where might the water leak be coming from? No water was noticed when water was put into tub with bucket. THANK YOU, Richard
1 Answer Richard, If the tub was not leaking when it was full and only leaking when filling then it may be coming from one of the inlet hoses or the water valve. Read More...
Henry December 17, 2012 for Model Number wcvh6400j1ww What will keep the laundry soap from dispensing?
1 Answer Hello Henry, This can be caused by a bad water valve, a bad dispenser motor, a bad control board or a stopped up dispenser, (mineral deposits and sedimentation). Read More...
James December 18, 2011 for Model Number WCVH6800J0MS I'm getting Error Code 38, which the service notice that was taped inside the cabinet says indicates a problem with the dispenser. I've checked hoses and electrical connections as the notice instructs and can't see any problems there. The service notice says next step is to replace "dispenser motor assembly." Can't find that part anywhere. Is this diverter that part?