Answer Hello Debi. You will need to test and make sure you have 240 volts coming to the unit. Also make sure the terminal block is good and the power cord is good. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Monday, October 24, 2016