Margaret C for Model Number MF12568AES Our through the door ice dispenser does not seem to guide the ice into the glass properly. The ice ends up on the floor instead of the glass. I don't know if something is missing or not...we got the refrigerator used so I am not sure if a part is missing or not.
Answer Margaret, If the unit has the target ring 67006295 on it then the unit would have all the necessary parts for dispensing ice and it may just be that the cup may have a smaller top which can cause this issue or the cup is not being help up high enough to the dispenser. Read More... Answered by AppliancePartsPros.com | Monday, June 19, 2017