Margaret C June 14, 2017 for Model Number MF12568AES Our through the door ice dispenser does not seem to guide the ice into the glass properly. The ice ends up on the floor instead of the glass. I don't know if something is missing or not...we got the refrigerator used so I am not sure if a part is missing or not.
1 Answer Margaret, If the unit has the target ring 67006295 on it then the unit would have all the necessary parts for dispensing ice and it may just be that the cup may have a smaller top which can cause this issue or the cup is not being help up high enough to the dispenser. Read More...
Kevin D. February 01, 2012 Getting ice build up around ice maker. Does the funnel recess sheild help keep air out of the icemaker ? Thank you
1 Answer Hi Kevin. The funnel recess sheild directs cold air across the ice maker to allow it to produce faster ice. Part # WR17X3095. A couple of things to note first. Is the unit door seals properly sealing ? Carefully look around the gaskets and the ice maker chute flap to make sure all of this is sealing well. Especially look at the under side of the gasket corners. You need to open one side at a time and tape the door switch shut. This way if the door is not closing all the way you will see the light stay on and see the gap in the door gasket accordingly. What are the controls set to ? If the freezer is more then 0-/-2°, it is too cold and will distribute moisture in the wrong areas. Is the water valve- to -ice maker line cabinet gasket properly sealing at the back of the cabinet also. Where is the outside air coming in from ? The controls will be recommended set at the mid point settings w/ the fresh food slightly higher if you like the milk colder. Thank You. Read More...