Donna C for Model Number JMV8186AAW My Jenn-Air Microwave Hood Combo microwave does not work at all. I heard a pop and it went out, with no lights, no nothing. It does not come on at all. The electrical plug does work as I plugged something into it and that appliance worked. So, what should I buy. A fuse or a motor fan? If so, can you tell me the part number(s) of the items needed. and then how to get to it to replace. thanks
Answer Donna, You will want to test the ceramic fuse WPM0805101 and see if it has blown. If it has then most likely the door switches have failed. The upper and lower switch part number is WP3405-001034 and the middle switch is part number 3405-001033. It is best to replace all the switches at the same time because when one goes bad it can affect the other 2. To access the fuse and switches you will need to remove the unit from installation. There are 2 or 3 screws in the cabinet above the unit that you will need to remove and make sure that you have someone hold the unit while removing. Once the screws are removed then roll the front of the unit down and take out the power cord from the location in the cabinet above the unit. You then lift the unit from the rear bracket. Once removed then set it on a blanket to keep from scratching, remove the air grill and the cabinet of the unit and you will have access to the switches and fuse. Read More... Answered by AppliancePartsPros.com | Wednesday, May 27, 2015