Nancyleefed@Gmail.Com for Model Number GHS25JFXNBB We just put a new defrost-heater in this afternoon we got from you,and I there was ice on coils when back panel was removed but we mwent ahead and installed the heater but seemed like ok but now I see water coming out of bottom of refrigator mabry too much ice melted but I noticed one of the side wires has fell off when I removed the bottom drawer its not running either should i pull plug my food will spoil i am here alone my son is not home i cant remove back panel and replug the fallen one side wire that goes into heater! I have limited vision, please tell me what i should do?
Answer Nancy, The excess water that you are seeing would be caused by the water dripping off the coils when the unit did go through the defrost cycle. You will want to make sure that you get the wire reconnected in the back. If you leave the wire disconnected then the unit will go back to where it is not defrosting and will cause the unit to warm up. Read More... Answered by AppliancePartsPros.com | Wednesday, June 11, 2014