Dennis V for Model Number PSCF5RGXCFCC Freezer is holding temp but the ref is not holding the temp on the top half of the ref section and behind the the bottom drawer is totally iced over. Is this a faulty heater that is in the freezer section? Will a new heater solve the problem? I have not looked at the coils & heater section of the freezer yet.
Answer Dennis, This issue would most likely not be caused by a bad defrost heater in the freezer compartment. It sounds like the issue with the unit would be that the fan in the refrigerator section is not working. You will want to test this and if the fan is not working then you will need part number WR17X12490. Read More... Answered by AppliancePartsPros.com | Friday, December 19, 2014