Bruce M. for Model Number GSS22QFMBBB I had my defrost heating element changed and they put in a double element instead of the single that was original. Now my ice cubes become a solid block because they melt a little each time the defrost comes on. How can this be fixed?
Answer Hello Bruce, While it is possible for the defrost to cause this, it is much more likely that the contacts for the mold heater in the icemaker have stuck in the closed position and is causing this issue. I would recommend to replace the icemaker assembly WR30X10093 to see if this corrects the issue since the defrost thermostat should turn off the defrost heater at a pre-specified temperature. Read More... Answered by AppliancePartsPros.com | Tuesday, May 5, 2015