Lisa for Model Number HSS25IFMDWW we have a hotpoint side by side and the fridge part isn't keeping stuff cold. We've already replaced the thermostat resister thing, and the motherboard. we had a tech come out a couple of months ago and replaced the thermostat, said that if that didn't work that it was the motherboard, a few weeks later, we replaced the motherboard and now it isn't working again. what else could it be? I hate to be putting more money after bad since we're already out over $300 for this. This time it's really icing up not just in back but on the sides of freezer as well.
Answer Hi Lisa. Ohm out the heater terminals for resistance. If it is open (infinity) then it cannot conduct heat for defrost. Heater & Bracket Asm - 12" single glass tube heater. For 9" double glass tube heater use WR51X10101 Item Number: WR51X10055. Check the defrost output at the control board. J9 is the defrost output positive 120 vac. The J7-9 is the 120 vac neutral input at the main board. Thank You. Read More... Answered by AppliancePartsPros.com | Saturday, July 14, 2012