Jen for Model Number HR560550 Received this replacement ice bucket from a appliance repair shop, but it didn't fit into my GE refrigerator. It looked the same from the front, but the back had an extra little plastic piece on it and there was a square plastic piece at the top just behind the front of the bucket -- different from the original. It wouldn't allow the bucket to insert all the way and latch. My original tray has plastic rotating to push the ice forward and this new one is metal. How can I find one made like the original (without the additional plastic pieces)? I checked your site and you are showing the same as the one I just received that doesn't work even though your site says it does.
Answer Jen, First we're going to need a proper model and serial number of your refrigerator, so we can check and verify that the correct part has been ordered. We may need it if we have to contact the manufacturer. At this point the original ice bucket [WR29X10076] has been "substituted" by the manufacturer by part number [WR29X10097]/WR29X10097, There maybe a visible difference in the changes, but the bin should work in your refrigerator. We'd appreciate the model number(at least) so we can assist you properly and efficiently, Thanks Read More... Answered by AppliancePartsPros.com | Tuesday, March 15, 2016