Customer Questions and Answers for Igniter (Burner) by Ge

Hello Patricia, Certain models of the cooktop are equipped with a gas shut-off valve. This valve may be turned to the off position by rotating the shut-off valve knob, mounted in the control panel of the maintop. This shut-off valve is NOT meant to replace the main cooktop shut-off valve mounted downstream of the gas regulator. This has been accidentally turned off during cleaning. If this is not the case, make sure the main shutoff has not been turned off. If these check out you should make sure you can see a spark at the ignitor. The spark module will still click regardless of where the spark is being discharged. If the ignitor wires are losing th4e high tension voltage, the sparks may be under the main top away from the gas. Otherwise, the burners should be thoroughly cleaned with an old tooth brush and hot white vinegar to insure the proper gas flow to the burner lite area.