John for Model Number jgb920sef2ss I purchased the latch assembly that is on this site, and when I installed it I found the hook is not the same as the original and it was hitting the front panel when it screw it done. It almost like the panel has to be cut to make it fit. Is there something I am missing
Answer Hello John. Based on the model number, this is the correct latch. Make sure you have it turned properly and lined up correct. It should work according to the manufacturer and model number provided. Read More... Answered by AppliancePartsPros.com | Wednesday, November 20, 2013