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Customer Questions and Answers for Latch by Ge

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4.89 (64)
By: Ge
Part Number: OEM11980962
Manufacturer Part Number: WB02K10136
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Questions & Answers

For Ge Latch (Part Number: OEM11980962)

1 Answer

Carlos, TO RAISE OR REMOVE COOKTOP Remove burner caps and heads. Remove (12) T-10 torxs screws-1 by each Air/Gas mixer tube (see "burner construction"). Disengage 2 front clips using a flat blade screw-driver as shown below. Lift top up at front. FOR REMOVAL: Disconnect electrode leads. Disengage prop rods from range side panels. Lower top approximately 1/2 way down. Shift top left or right to disengage hinge pins at rear This will give access to the lock assembly.

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1 Answer

Eric, The issue with the oven could be either a faulty door lock assembly or a faulty control board. You will want to check the lock assembly by testing the switches on it to make sure that they are not faulty. If they do not check good for continuity when pushed in then the issue would be the latch assembly and if they check ok then the issue would be with the control board.

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1 Answer

Tony, Unfortunately we do not have a wiring diagram for this model to be able to advise on the wiring. Kenmore does not supply this information and we have no way of obtaining it to be able to give the proper wiring.

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1 Answer

Hello John. Based on the model number, this is the correct latch. Make sure you have it turned properly and lined up correct. It should work according to the manufacturer and model number provided.

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1 Answer

Joe, First you'll need to remove power to the range, and turn off the gas supply, remove everything off the cooktop, grates, burner caps. Each burner has two(2) phillips head screws holding the burner down to the cooktop, that have to be removed before you lift the cooktop. Once the cooktop is lifted and propped up, you can unplug the wires from the latch motor and switch, Remove the mounting screws from the oven door opening and change out the latch. You may want to label or mark all the burner caps and bases and any wires you disconnect before you remove them, it'll make everything easier to re assemble.

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1 Answer

Hello Chang, You will test the oven latch switch by checking for open and closed positions. With door unlocked you should have continuty on the switch. The motor should also have resistance reading through the winding. If the motor shows open then the motor is bad. If there is not continuity through the switch in the closed positon then the switch is bad.

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