Customer Questions and Answers for Washer Lid Lock Service Kit by Ge

Keith, We are sending you the tech sheet. You will need to enter field service mode to check for fault codes. There is a service bulletin on the unit about detecting out of balance and not spinning out but will spin in manual test. This would require a software update and comes with instructions WH98R23015001 It also says the no drain can be from small particules blocking the impellar and a new design has been issued if you replace thew pump.