Christopher D November 09, 2025 for Model Number 11027087604 Will this mechanism work on my Kenmore elite
1 Answer Christopher D, thanks for asking. This part does not fit your machine. The correct lid lock assembly is part number WPW10619844 - WPW10619844 Read More...
William October 03, 2024 for Model Number GTW460ASJ9WW I was getting multiple fault codes all having to do with the lid lock. I ordered WH08X37938 and installed. The machine shows no fault codes but doesn't recognize that the lid is closed. How can you determine if the new lid lock is working properly?
1 Answer William, the lid lock [OEM21676754] can be tested from the wires plugging into the main control [OEM21676712] after unplugging the power supply cord. With the lid closed, there should a resistance of 70 Ohms when testing from the yellow wire to the red wire. If the resistance measures properly, the main control has failed. If the meter reads open, try pressing on the lid corner just above the strike to identify if resistance becomes evident. If it does, the lid has warped and would need to be corrected. Read More...
Tony September 05, 2024 for Model Number GTW460ASJ9WW My lid lock striker is not working properly so my lid won't lock therefore my washer will not work. It says on this website that it is unavailable. Is there any other options that you could suggest? Thank you!
1 Answer Hello Tony, thank you for contacting APP, If the lid lock strike is bad and the part is no longer available from the manufacturer we would not have any further repair suggestions. Read More...
Matt April 04, 2024 for Model Number WH08X37938 When replacing a failed lid lock switch (WH08X32697) with the updated model (WH08X37938), the lid will lock and the drum will fill, but only for 2-3 seconds before stopping. When put into service mode, all the fault codes were all related to the lid lock. I can get the machine to fill, agitate, spin, and drain in service mode, but once the errors have been reset, I cannot get the machine to get past the 2-3 second fill. I have removed and reinstalled the new lid lock to inspect for any breaks in the wire or see if anything else could be causing the issue but was unable to identify anything. Could I have received a bad part? What should I try next?
1 Answer Matt, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented. Read More...
Debbie October 25, 2023 for Model Number GTW460ASJ8WW I have the GE website showed the new replacement part for this but had horrible reviews, what part will actuall fit. I ordered one from Amazon and it it slight to big to fit in the slots.
1 Answer Debbie, the lid lock kit WH08X37938 would be used with the model number provided. Read More...
Jack August 09, 2023 for Model Number GTW335ASN1WW Hi - just confirming - GE Washer Lid Lock Kit WH08X32697 - this is the correct part for GE washer Model GTW335ASN1WW? Thanks, Jack.
Justin Kunak July 06, 2023 for Model Number GTW460ASJ8WW I have a G.E. washer that is not working.You turn the main knob to set it on wash setting you want and display lights come on on the board.Also if you set water temp and load size the display lights come on and it does make the little dinging noise with your scroll through the settings.Once all is set to your likings,the start button is pressed and it starts to play alittle music and quits quickly and that is it.The light lights up on the fill and sensing area but nothing else happens,the washer does not fill with water,the lid lock does not lock lid,nothing happens.Tryed different wash setting and different water temps and it does same thing.Tried unplugging it to reset it and still nothing.Read a bunch of stories on your site for this washer about lid lock sensor but most of stories say the washer filled up and then nothing,my washer is not even filling.Help,could your please point me in the right direction on possibly what i could check that is causing my problem.I know they have the lid switch and i know the water valves and i know possibly the control board.Is there a tech repair manuel possibly on this washer that i could find that would help me test some of these parts to see if one might be bad.Are could your give me some quick instructions on how to check the lid switch and maybe water valve and maybe even the control panel with a meter and what reading should i get.Your help on this washer would greatly be appreciated.Thanks for your time.
1 Answer Justin, If you lift the main top, at the front of the washer inside there will be a tech sheet in which you should be able to put the unit into service diagnostics to see if there are any error codes showing. Read More...
Patricia May 26, 2023 for Model Number GTW490ACJ7WS Son forced open the lid in frustration, need the lid lock assembly but not the harness…can you please tell me the correct part number? Thank you in advance!
1 Answer Hello Patricia, the manufacturer only offers the lid lock as part of a Lid Lock Kit WH08X37938. Read More...
1 Answer To remove the old rotate to unlock and pull out, insert the new one, and rotate to lock in place. Read More...
Kc May 24, 2023 for Model Number GTW680BSJ2WS The strike is not lining up with the latch anymore. How do I fix this?
1 Answer Check lid hinges for wear and replace if the will not allow enough adjustment to line up the latch. Read More...