Chris for Model Number PT970SR2SS The buttons for the microwave only have been not responding to touch and the clock is really dim. Sometimes a couple buttons will work, but other times no buttons work. The buttons for the oven work fine. Do you think the Main Control Board needs to be replaced?
Answer Hello Chris, if some of the buttons work and some don't you more than likely have a defective touchpad part number WB27T11343. If you are referring to the microwave clock being dim, replacing the control panel address both these issues if it has a transformer mounted on the rear of it. Hope this helps! Read More... Answered by AppliancePartsPros.com | Sunday, October 20, 2019