Sasha for Model Number GTW220ACK4WW The initial issue was that the washer was not draining or spinning, my technician suggested changing the control board after doing numerous tests. The control board was changed to WH22X32357, an updated model of the original board. After the board was changed, the initial draining/spinning issue was resolved but now the machine isn't filling to a proper water level. The max level it will fill is at a depth of 2 inches deep. I've selected small, med, large, and super water levels with and without the deep rinse option but the water level has not changed.
Answer Hello Sasha, The new board has a different issue and will need to be replaced again. If you ordered it from us, please call us at 1-877-477-7278 and we will set up a part replacement under the part warranty. If you got the part from another supplier, contact them for a warranty part replacement. Read More... Answered by AppliancePartsPros.com | Saturday, May 21, 2022