James for Model Number hth16bbxylww My hotpoint fridge is cold in freezer but warm in fridge. Both evaporater and cond fan do not come on. I checked for power at the plug in connections and there is power there shouldn't the fans come on as long as there is power to them. Could both fans get killed at the same time? Thanks
Answer Hello James. If there is power there, and the fans do not run, you will need to order and replace the fan motors in the unit. One may have been bad when the other one went out. Read More... Answered by AppliancePartsPros.com | Thursday, December 13, 2012