Corine L for Model Number whirlpool cabrio gray bought in 2009 steam dryer My dryer started making a loud noise like a rubbing sound and kinda like bearing. Then the noise stopped after a few weeks . Dryer seemed to work as new, then one day we put a load in and tried to turn it on it just beeped and the time decreases but the drum doesn't turn. There is no noise. So we pulled it apart and replaced the belt and belt tensioner pulley because the bracket broke and the round part was not completely round. It appeared to be worn and the bearings were froze. I put it back together and now the drum still won't turn and no sound but the initial beep and it will heat though the door switch works.
Answer Corine, You will want to check the drum rollers to ensure that they are not seized up. Seized drum rollers will cause the drum not to turn and will allow the motor and pulley to turn and cut into the belt. Read More... Answered by AppliancePartsPros.com | Tuesday, March 18, 2014