Danl for Model Number GFE28GELKDS I have a GE GE® ENERGY STAR® 27.7 Cu. Ft. French-Door Refrigerator GFE28GELKDS. The ice dispenser does not dispense ice because the auger motor does not turn on. On the dispenser door, the lights work as well as dispensing water continue to function. In addition, I can hear and see the ice duct door open and close. I have ordered both the Dispenser Board (Order #16174375) and auger motor (Order #16153819). Neither one helped the issue. I am unable to determine why the ice auger does not function. Can you advise me what could be the issue? I have purchased multiple items from your company over the years but this is the first time that I have had issues with DIY report. I welcome your feedback as I am unable to determine why the auger motor does not engage.
Answer Dani, Check to make sure that the ice is not clumped in the bin and keeping the auger from turning. If this is not the case then the door on the top control board will be the most likely cause and is part number WR55X44126. Read More... Answered by AppliancePartsPros.com | Tuesday, March 18, 2025