Danl March 17, 2025 for Model Number GFE28GELKDS I have a GE GE® ENERGY STAR® 27.7 Cu. Ft. French-Door Refrigerator GFE28GELKDS. The ice dispenser does not dispense ice because the auger motor does not turn on. On the dispenser door, the lights work as well as dispensing water continue to function. In addition, I can hear and see the ice duct door open and close. I have ordered both the Dispenser Board (Order #16174375) and auger motor (Order #16153819). Neither one helped the issue. I am unable to determine why the ice auger does not function. Can you advise me what could be the issue? I have purchased multiple items from your company over the years but this is the first time that I have had issues with DIY report. I welcome your feedback as I am unable to determine why the auger motor does not engage.
1 Answer Dani, Check to make sure that the ice is not clumped in the bin and keeping the auger from turning. If this is not the case then the door on the top control board will be the most likely cause and is part number WR55X44126. Read More...
Cadlyn May 20, 2024 for Model Number GFE28GYNDFS GE french door refrigerator dispenser panel not lighting up. It started last night with just the cubed ice working. Now all is off. What could be the issue
1 Answer Cadlyn, Check the wiring at the top of left door and make sure that there is no loose connection. If this is ok then the dispenser control board would most likely be the issue. Read More...
1 Answer Bob, If the auger motor is not turning then you will want to check to make sure that there is 120 Vac getting to it. If there is not then check the switch for the dispenser and check to see if the control board is sending 120 vac from it to the auger motor. Read More...
Betsy May 11, 2023 We just replaced the icemaker and the water valve. We are still not getting any ice. Could the display board be the cause?
1 Answer Hello Betsey, check the paddle switch first if its ok then it could be this dispenser board. Read More...
Tom J May 11, 2023 The display is very dim and the keys are not responding. Is this caused by the display board or the main PCB?
George May 11, 2023 The display shows the Freezer and Fresh Food temperatures, however it will not let me adjust either temperature. Also, I am not sure if these temperatures are accurate. Is the display board the cause.
1 Answer Hello George, the dispenser control board, part WR55X45225 would need to be replaced. Read More...
Megan May 06, 2022 for Model Number GE ADORE When I removed the circuit board to take a look at it, there was a small white plastic connector not attached. Is this normal. All the other connectors were attached. I couldn't see a place for the small one to connect.
1 Answer Megan, It is common for a connector to not be used on an appliance. Either on the wire harness or on the control boards. Read More...
Johnny April 22, 2022 for Model Number GFE28HGHEWW The interior refrigerator led lights come on but do not raise the intensity to allow the interior to be seen. What is the problem?
1 Answer Johnny, The LED lights in this refrigerator will be controlled by the main control board and would need to replace the main control board for this unit. Read More...
Guillermo March 07, 2022 for Model Number dfe28jmhces I am calling for water and ice nothing is happening not even the motor for the ice runs when pressed. New water inlet valves were installed and still no water or ice being made. There is no voltage to the water inlet valve when water is being called so I am wondering is there a problem with the door control board
1 Answer Guillermo, with the power supply cord unplugged, the dispenser paddle WR17X13060 would need to be tested for continuity from the yellow wire to the blue wire when pressed. If there is not continuity, the paddle has failed and it would need to be replaced. If there is continuity, the most likely failure would be the refrigerator door board WR55X44126 located at the top of the left refrigerator door. Read More...
Shelley October 19, 2020 for Model Number DFE28JSHCSS The water dispenser was running slow and the top ice maker was making ice as well as the bottom ice maker. Now, no ice being made in the top ice maker, no water dispensing, BUT ice is being made in the bottom ice maker. Replaced water inlet valve. Still not working. Suspect possible Valve IM Water ASM is bad OR PCB ASM Led Icon Ui??? When I took the panel off the front of the fridge just to look at what kind of circuit board is there, the display then showed what looked like an "upside-down capital F and right side up C. Any thoughts??
1 Answer Shelley, the first item worth checking is the water filter RPWFE. If the filter is older, it can cause the issues described as it would get clogged up. If the filter is newer, the water reservoir WR17X13247 would need to be inspected for a frozen tank as well as testing the dual water valve WR57X10098 in the door for 120VAC when the door switch is taped shut and the water dispenser is activated. If the filter is good and the tank is not frozen and the valve does get 120VAC, then the valve has failed if it does not allow water to pass through. Read More...