Customer Questions and Answers for Pump Asm - Drain by Ge

Hi Kuthiala. Since you say the spin works in the 19 minute cycle but still does not get the water out then we will address it from here. You need to either reach in from the bottom or into the back cover to remove and check the pump impeller. Is it clogged ? Is the impeller broken loose and spinning freely on the shaft ? If so it is part # WH23X10020. Is the drain hose clear ? Is the sump hose (where the tub to the pump connects too), is it clogged with coins or small clothes ? Remove the top tub cover by uncapping it. Look with a flashlight in between the inner and outer tub to see if there are any balled up clothes slowing the spin speed down. Thank You.