Bill A. for Model Number GLD5500L00BB I too cannot remove the (upper tray) rack slide end cap. The above answer states there is a retainer clip, but the pic on your parts page does not show a retainer clip nor does a visual check show one either. Instead it appears some portion of the end cap should compress to release from the track, but I've been unable to remove the end caps. Appreciate your help. bill
Answer Hello Bill! You will need to press in on the middle clip inside the end cap and pull out on the end cap. This will allow the end cap to be removed. Thanks. Read More... Answered by AppliancePartsPros.com | Tuesday, June 7, 2011