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Customer Questions and Answers for Electronic Control Board by Ge

4.89 (64)
By: Ge
Part Number: OEM21564291
Manufacturer Part Number: WD21X24900C

The Main Control Board is an OEM replacement part for GE dishwashers. It serves as the central control unit for your dishwasher, responsible for coordinating and regulating various functions and cycles. It controls functions such as water temperature, cycle duration, and detergent dispensing. 

A bad Main Control Board can result in a range of issues, including cycle irregularities, error codes, or a complete failure of the dishwasher to function. Causes of a bad Main Control Board can include electrical failures, power surges, or damage due to moisture.

Symptoms of a bad Main Control Board include:

  • Inconsistent or erratic cycle behavior
  • Error codes or error messages displayed on the control panel
  • Inability to start or complete a cycle
  • Unresponsive control panel buttons

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Electronic Control Board (Part Number: OEM21564291)

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Terry for Model Number GDF620HSJ4SS

Dishwasher totally inoperative, no lights on display. Unplugged, door carefully/fully closed and it lit up. Thought defective tub side door latch switch so I changed that and unit worked for about a week. Then totally inoperative again. No lights at all. Confirmed power to the unit at the receptacle. Question: is this a symptom of a defective control board, defective UI board, or both? Anyway to diagnose further? Which part would you replace first based upon these conditions? Thank-You very much

Answer

Terry, the machine control WD21X24900C would need to be tested at the 5 wire connection J722 from the black/green wire at pin 2 to the yellow/blue wire at pin 5 for DC Voltage. If there is not 13.5VDC when power is applied to the dishwasher, the machine control has failed and would need to be replaced. If there is 13.5VDC, the user interface control WD21X31902C would be the most likely failure.

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Answered by AppliancePartsPros.com   |   Tuesday, October 26, 2021

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