Bob W for Model Number pss26mgsb ww The slide bracket on the bottom crisper drawer broke. Research revealed it is a common problem with the model of refrigerator and so I ordered replacement part ap3950106 which the description says is complete. But when I attached the new brackets, I find that they are only 1/2" wide whereas the original is 1 3/8" wide so the drawer won't fit. In looking at the exploded view of the drawer assemblies, it looks as though I need part number 582 which is labeled as a spacer slide, which, on the original part is permanently attached to the slide. Is this correct or did I just order the wrong part? I ran the "Appliance Compatibility Tool" on your website and it says I ordered the correct part. I want to make sure I'm getting the right stuff rather than placing several orders for the wrong part and having to sort that all out with returns and such. Thanks!
Answer Bob, That is correct. You would need to get part number WR72X10142 which is the side spacer in order to make the rail sit in place properly. If you need both sides then you would require a quantity of 2. Read More... Answered by AppliancePartsPros.com | Thursday, May 8, 2014