Nancy H. March 12, 2015 for Model Number PSC25MGNABB I received my replacement drawer today (WR32X10507), but it does NOT fit on the existing piece. There is no way to hang it on the lid. Can you tell me what part I need to order to make it hang and be able to roll open and closed. Right now it is just sitting in the bottom of the fresh food compartment. Thank you!
1 Answer Hello Nancy, The drawer should fit on the slides. Since the model number you listed is not valid, we will have to inconvenience you to verify the model number so wee can verify the correct part has been ordered for your unit. I'm sorry for this and we appreciate your patience and understanding in the matter. Read More...
Bob W May 06, 2014 for Model Number pss26mgsb ww The slide bracket on the bottom crisper drawer broke. Research revealed it is a common problem with the model of refrigerator and so I ordered replacement part ap3950106 which the description says is complete. But when I attached the new brackets, I find that they are only 1/2" wide whereas the original is 1 3/8" wide so the drawer won't fit. In looking at the exploded view of the drawer assemblies, it looks as though I need part number 582 which is labeled as a spacer slide, which, on the original part is permanently attached to the slide. Is this correct or did I just order the wrong part? I ran the "Appliance Compatibility Tool" on your website and it says I ordered the correct part. I want to make sure I'm getting the right stuff rather than placing several orders for the wrong part and having to sort that all out with returns and such. Thanks!
1 Answer Bob, That is correct. You would need to get part number WR72X10142 which is the side spacer in order to make the rail sit in place properly. If you need both sides then you would require a quantity of 2. Read More...
Donna November 20, 2012 for Model Number PSC23SGRCSS Is this the COMPLETE assembly that is needed to "hang" the bottom "thawing/chiller" drawer? Only one side is broken-- but it looks like we have to buy new ones for BOTH sides (a set)-- correct??
1 Answer Hello Donna! Yes, the slide bracket assembly WR49X10144 is the correct replacement for the bottom chiller drawer of your model. The manufacturer only offers the replacements in a kit. Thanks! Read More...
Naim H. April 18, 2011 for Model Number PSS26NGSB, Part no: AP39501106 (1)I need the above mentioned part (LEFT Slide bracket for the crisper drawer, If I stand in front of the refrigerator it is the bracket on the left). (2) Will you ship to my skybox in Miami, Florida. (3) I can pay with my Visa card. Thank You.
1 Answer Hello Naim! The bracket assembly kit WR49X10144 includes both the left and right hand side brackets. We can ship to your SkyBox as long as it is not a PO Box and it has a Physical address. We will need a Visa, Mastercard, Discover, or American Express credit or debit card. Thanks! Read More...