Greg I removed the rear dual surface element to inspect it for an obvious burned area before I order a new element.. I do not see anywhere on the coil where it is burned but only the center coil works. Could it be the small/large burner switch on the front panel ?
Answer Greg, It is very possible that the dual element switch is faulty not allowing the outer coil to work and if there is no obvious burn marks or breaks in the coil then the switch would most likely be the issue. Read More... Answered by AppliancePartsPros.com | Friday, January 31, 2014