Jeff G. for Model Number HSS25GFPJWW The dispencer is not working on the freezer door. I can choose Ice/Water/Crushed. When I push in the lever, the light comes on and dims out slowely. I can here the Fridge motor running, it stops when the lever is pushed in. The Ice maker is working fine, making ice. I replaced the SWITCH ( Part Number: AP3191616)and I also replaced the panel / RECS DSPLY 4BTN WH HTP (Part Number WR55X10448) as recommended. Niether of these replacements helped anything. What shall I do next?
Answer HI Jeff. The water filter needs to bechanged every 6- mos water filter part # MWFP. When this is plugged it will not allow the water to flow and you should see a red filter change reminder light. GE Smartwater™ Replacement Water Filter - This new and improved filter replaces the metal canister design filter. It reduces more contaminants and is easier to install. This Filter fits GE, Kenmore (model prefix 363) and Hotpoint refrigerators with a round filter, usually mounted inside the refrigerator at the back of the compartment. NOTE: If you are replacing the Culligan metal canister design filter for the first time, you need to purchase a special adapter AP2615702. The adapter is not included with this part. Genuine GE part. Next possibility would be the water line frozen at the bottom of the freezer door the line goes up into the freezer door sometimes they will freeze up , the best way that I have found to defrost this , is to turn the light on in the service area, tape a paper towel over the area , unhook the hose at the bottom of the freezer door get a bucket , aim the hose into it press the water pedal, did water come into the bucket ? if so it is frozen up in the door, if not you have a bad water valve,so if you got water , just get a towel , leave the light on in the service area,leave the line unhooked, and in 24 hours you should be good to hook the line back up ,and get water, Thank you. Read More... Answered by AppliancePartsPros.com | Friday, March 23, 2012