Gino for Model Number Tfx26ppdww My freezer is very cold about 14 degrees. The fresh food section is very warm about 55 degrees. The evap fan is working. The adjustment wheel is stuck on D and wont turn. The fresh food adjustment knob is set to 9 the coldest setting. What should I check to lower the temperature in the fresh food section. This is a side by side refrigerator. Thank you.
Answer Hello Gino. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the control board. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Monday, September 8, 2014