Eric H for Model Number JVM3670SK04 HI Team - Just got some good help from your chat agent "Chenoa C," so kudos there...hopefully I have a good part on the way and will have a working Microwave again soon. Here's my question: when looking for the TCO's, what is considered the "Hood" TCO vs. a Cavity TCO??? Here's why I ask - I believe the one that popped on me is the cavity TCO which on my GE Profile JVM3670SK04 shows as part number WB27X10810. The "bad" one was open at room temp, and when I shorted the circuit during troubleshooting, the m.w. oven came right back on. So I would assume this part should be normally closed. But the unit you shipped me (in a bag labelled wb27x10810) did the exact opposite. It is "open" at room temp, and when held over a gas flame would *snap* closed. Remove heat and wait, and it would *snap* back open again. Exactly the opposite of what I need! Is this the way this part ~should~ behave? Or did I get one in an incorrect bag? Thanks,
Answer Hello Eric. This part is working correctly. The hood thermostat mounted on the RH side duct in the control compartment should close at 158°. Read More... Answered by AppliancePartsPros.com | Wednesday, July 31, 2013