Neil Mcleod October 01, 2021 for Model Number GE JVM1740DM1BB Microwave acts like it has no power to it. No clock, lights and obviously, no heating. The outlet it is plugged into has power. Thanks, Neil McLeod
1 Answer Neil, Thanks for the question!!! Since your outlet is good the first check would be the line fuse. Read More...
Hal June 23, 2020 for Model Number JVM1750SP2SS The microwave randomly goes dead even when not being used. (By dead, I mean everything... the display, light inside when door open, control panel buttons,etc). It likewise randomly turns back on after a few minutes or hours. I checked the power source at the plug and it is OK. Would the fuse (thermoprotector) possibly cause this random on/off symptom or would it always off after the first time it is blown? I thought I would ask first to possibly eliminate it as a possible suspect before taking the unit apart to bench-test the fuse in case it cannot possibly randomly close/open the circuit.
1 Answer Hello Hal, this may be a control board problem but first, take the microwave down and remove the outer case, check for a loose connection at the main 20 amp/fuse holder and the wiring connections at the cavity and magnetron thermostats. Read More...
Pat October 21, 2018 for Model Number je2810a001 if the temp sensor located at the top of oven shows an open on the multi meter, will the unit react as if it is not connected to a power source? note: the bridge fuse is NOT blown
1 Answer Pat, For this model there will be 2 thermostats located behind the control panel in which one will show open and the other closed. These would not cause there to appear to be no power to the unit although you would want to check the buss fuse and also check the other thermal cutoffs in the unit as they could cause this issue. Read More...
Pat October 20, 2018 for Model Number je2810a001 If the thermal cutout shows open on a multimeter, will the display panel be dead, as if the power source is unplugged?
1 Answer Pat, Yes it is possible that if one of the thermostats is faulty that the display will be blank. Keep in mind there are 2 thermostats behind the control panel and one will show normally closed and the other Normally open. Read More...
Pheng Lee May 23, 2017 for Model Number JYM1850WD 001 My GE Spacemaker xl1800 microwave has power and all of the buttons on the keypad works but whenever I press one of the one touch sensor buttons it gives me a "sensor error-close door and press start" error. I've checked all three door sensors with an ohmmeter and the normally closed ones are fine but the normally open switch has a fluctuating resistance reading. I am not sure if this would have much of an effect on the microwave since the switch is open with the door closed anyways.
1 Answer Pheng Lee, This normally open switch having fluctuating resistance then it would need to be faulty and will affect the operation of the unit. Read More...
John May 01, 2017 for Model Number PSB2201NSS01 The "thermostat-upper htr" PN WB21X10046 has burned out at least 5 times since we started using the Advantium a few years ago, the last time about 3 months ago. Is there an upgraded thermostat that can replace the original? Are there any upgrades or adaptions available to resolve what seems to be a major design problem? It appears that the thermostat is designed to function as a fuse with it melting or otherwise burning out thereby breaking the circuit which immediately stops the oven from working - as the new part has 0.0 ohms resistance and the burned out part has no continuity between the connectors a 'fuse' seems a suitable descriptor. All of the failures have occurred while using the convection function, never while using the microwave oven alone and the simple replacement of that thermostat immediately returns functionality to the oven. So, what's available to upgrade this thing to allow normal use of the oven?
1 Answer John, Unfortunately we do not show any changes in the thermal cut off for the unit and would use the same as the original. Read More...
George C July 21, 2016 for Model Number je1455k002 Two questions, please! Website shows thermostat for this model is wb27x10195. Yet when it asks you to enter the model number to see if the part is compatible with this model number, it says it is not. Confused. Which is the right model # for thermostat for model je1455k002? Where is this thermostat located on this model?
1 Answer George, The only thermostat showing for this model microwave would be the magnetron thermostat that is available. The part number for that thermostat is WB24X410. As for where the one you are looking at would be located if on this unit would be on the top of the cavity when you remove the cabinet. Read More...
Jehmet D January 25, 2016 for Model Number JVM1752DP2BB The microwave turns on, all displays ok. when heating, turns on for a few seconds to heat then powers off. Does this on all power levels save P-1 (which does heat - though slowly). Is this a thermostat issue? if so which one? what else could it be? thanks.
1 Answer Mehmet, If the unit is heating sporadically then the issue would most likely be the thermostat on the magnetron which is part number WB27X10166. Read More...
Robert N July 22, 2015 for Model Number GE jvm1752 The vent fan never turns off. I have tried letting it run and unplugging it overnight but it just runs constantly. The light also stays on. Everything else works fine. I am assuming one of the thermostats is burnt out but unsure of which one.
1 Answer Robert, The issue with the vent fan running and light staying on would be caused by a stuck relay on the control board. You will need to replace the control board for this issue. Read More...
Tom March 17, 2015 for Model Number 36362709300 Vent fan and lights not working--is there a voltage test or something I can do to check before ordering the control board? I did a continuity check on my fuses and thermostats, one thermostat registered no continuity. Could this be it instead? Thank you
1 Answer Hello Tom, The thermostat in the front bottom should read open. It closes when hot so this is normal. If you look inside the unit you should find the mini manual. This will have a wiring diagram that you can use to find the faulty component. There is usually a troubleshooting flow chart on it also. Read More...