Chris for Model Number JVM3660CD001 My microwave has no power. There is power coming in but it is dead, no lights, clock, nothing. When I checked your part selecton for this model and typed in thermostat there are 4. Can you tell me where they are? I see 2 when I opened the control panel. And which ones should be opened or closed when I check it with my ohms meter?
Answer Hello Chris. The thermostats should read closed. You will need to remove the outer cover to access and test them. Also, test the thermal fuse WB27X10928. It sounds like the fuse is bad and is causing the problem with the unit. Hope this helps. Read More... Answered by AppliancePartsPros.com | Wednesday, January 11, 2012