Jackson S for Model Number TBX22PRYGLAA Top Freezer; water is dripping inside refrigerator section and collecting on shelves and under crisper drawers. Although I had removed the drain line and cleaned it thoroughly last year; rechecked but it is completely open. Suspect rusted out drain trough. Are there videos or directions for accessing this and replacing it, if necessary? Could there be any other causes? (It only drips for a short time every other day or so, meaning it is not the water supply for ice.)
Answer Jackson, It would be more likely that the drain trough WR17X2243 would be clogged with ice rather than rusted (although this is possible). Unfortunately there are no videos showing how to replace. You would tilt the evaporator out and the trough should be screwed to the back wall of the unit. Read More... Answered by AppliancePartsPros.com | Monday, August 14, 2017