Linda for Model Number HDM1853BJ02 Our microwave works but the rotation device no longer turns the place around. I think I need the motor but apparently there is a round replacement and a square one. I called your company and was told I would have to take the entire microwave off of the wall as it is mounted. However, I have read where others have said it is a very easy 5 minute fix. My question is how do I get to the motor to see which one I need and to replace it? Thank you.
Answer Linda, If you remove the screws from the base of the microwave, the bottom will roll down and you will be able to access the turntable motor. Read More... Answered by AppliancePartsPros.com | Thursday, July 17, 2014