Pat Watson for Model Number KEMS378sss05 The microwave and oven is all one unit with the microwave on top the turntable quit and I do not know how to get access to the turntable motor , if that is the problem ?
Answer Pat, To be able to remove the turntable motor you will need to pull the unit from the installation and remove the four screws from the top cover and remove the cover. Open the microwave oven door, remove the two flat-head screws from the bottom of the control panel frame, and remove the frame. Remove the four screws from the front control subpanel, remove the subpanel assembly, and lay it on top of the oven. Remove the six screws from the left and right rails and remove the rails from the oven. Unhook and remove the AC wiring conduit connector from the back of the upper left side cover. Remove the five screws from the upper left side cover and remove the cover. Remove the five screws from the upper right side cover and remove the cover. Remove the ten screws from the upper rear cover of the oven and remove the cover. Set the control subpanel assembly in its place on the front of the oven and hold it in place so it does not fall. NOTE: You will need something approximately 12-13? long to prop up the front of the microwave oven in step 12. Lift the front of the microwave oven and securely prop it up so that you can access the turntable motor. Remove the two screws from the motor. Lower the motor as far as possible, pull the turntable coupler off the motor shaft and remove the motor from the oven. Remove the cardboard insulator and the round rubber spacer from the motor. Disconnect the two wire connectors from the motor terminals. Read More... Answered by AppliancePartsPros.com | Thursday, December 28, 2017