Sam for Model Number Kenmore model721.85033010 manufacture 10/2010 Turnble plate no span . Control panel light button for turn works fan works.light work I chuck wire no voltage gray and yellow wires. I check the motor is work . Before it stop turns had noise when it spins though it motor but motor work control panel in electric test had voltage and advice to know how it can be works thank you very much
Answer Sam, when the turntable button on the console is pressed, it should send voltage to the motor, if you are not reading voltage at the gray and yellow wire, you will need to replace the main control board. [6871W1A497GR ] Read More... Answered by AppliancePartsPros.com | Wednesday, March 6, 2019