Brad for Model Number JGP389WEV4WW The "stem" on the burner valve AP2023686; 1. that stem will not recess to allow the burner knob to turn. Is that stem separate from the valve or does the entire valve get replace. And 2, is that the correct part I'm looking at?
Answer Hello Brad. Make sure the knob is not broken. If it is not broken, you will need to replace the valve assembly WB21X5322. Read More... Answered by AppliancePartsPros.com | Friday, July 19, 2013