Answer Hello, we have a few suggestions for you to check. First you will want to make sure the lid switch is functioning part # WH12X10141. You will want to test the switch and make sure you it's testing closed. If that is okay, you will want to look at either the control board or the motor. You can always log on to our repair forum as ask for test procedures on the board and motor: http://forum.appliancepartspros.com/. Thanks! Read More... Answered by AppliancePartsPros.com | Tuesday, March 22, 2011