Dick Kelley for Model Number WM2077CW The dispenser tray is catching on something and will not pull out. Any answers how to get it out without breaking it ?
Answer Dick, Best guess is something has fallen into the dispenser drawer and/or the dispenser cup(s) have shifted and are blocking the forward movement of the drawer. You may want to use something small and/or flat . Open the drawer as far as possible, and " feel" for the obstruction. You may be able to "move" the obstruction and open the drawer enough to remove it, otherwise, you may need to "damage" the drawer front and drawer to remove it. Read More... Answered by AppliancePartsPros.com | Monday, January 15, 2018