Alex for Model Number LFX28968ST01 Our ice maker makes ice, but the water pours down into the ice dispenser area and creates a block of ice. Looking at the piece, it appears that the place where the water drains into the tray might have a piece of plastic missing. It is on a diagonal.
Answer Alex, it sounds like a part of the ice maker has broken off, you will need to replace the ice maker, part number is AEQ72910411 Read More... Answered by AppliancePartsPros.com | Tuesday, March 5, 2019