Pam for Model Number Kenmore microwave 721.816296 I ordered a replacement bulb for the underneath light on the microwave. It is a 2 way light where there is a night light option. When I replaced it with bulb 6913W1Z004B that I ordered, the night light portion doesn't work. Is there a problem with the bulb? This is the bulb # the manual said to order.
Answer Hello Pam. Look and make sure the bulb filament is not broken. If not, then the control board has failed and will need to be replaced on the unit. Thank you. Read More... Answered by AppliancePartsPros.com | Tuesday, October 31, 2017