Arlene for Model Number 721 80039700 My Kenmore over the Cooktop Oven does not heat food. What replacement part do I need to repair my microwave oven?
Answer Arlene, this failure could be caused by a few things. The thermostats would need to be tested for continuity and all of them will have continuity with the exception of the blower thermostat (usually identified by the thinner wires going to it). The upper and lower door switches 3B73362F would need to be tested for continuity as well and should have continuity when the door is closed. If these test good and the unit did not sound like it was trying to heat, the failure would likely be in the main control 6871W1A497C (part has been discontinued by the manufacturer and is no longer available). Read More... Answered by AppliancePartsPros.com | Wednesday, April 27, 2022