Faye for Model Number wt5070cw Each time washer runs, lots of crud is floating in water. Cleaned drain hose that was full/clogged with scum. Cleaned all dispensers and pulsator cap. checked pump hose, too. I also ran clean cycle numerous times with vinegar and other cleaners. I believe its coming from under the pulsator plate (AGZ72909702) which I want to replace. Followed your video for removing plate, took off cap and removed screw, but wash plate will not come off. Even ran clean cycle several times without cap and screw. Plate will not budge from shaft. Based on repair videos and LG service, plate should lift right off after screw is removed. Have also tried prying off with no luck.
Answer Hello Faye, These can sometimes seize to the shaft and have to be forced off. Try using a belt, slipping it under the pulsator and hooked back to itself to form a loop. This will enable you to move it around and apply upward pressure in different positions until it comes out. Read More... Answered by AppliancePartsPros.com | Tuesday, February 7, 2017