Jesse F for Model Number WM2487HRMA Hello, can you tell me what might cause my washer not to spin. At the initial start of the cycle you can see the drum trying to turn over but cannot turn over. Any help would be greatly appreciated. Also if i ordered parts from your store would you ship to Guam?
Answer Jesse, You will want to check the door lock on the unit to make sure that it is good and check the rotor and stator to make sure that they are not damaged. You will also want to make sure that the tub spins freely by hand. Unfortunately we do not do any shipping internationally at this time. Read More... Answered by AppliancePartsPros.com | Thursday, September 24, 2015