Ali for Model Number WM0532HW dear sir, My washer started to make loud knocking noise during spin cycle, changed the back damper after talking w/few people and reading online blogs, but problem persists. I opened the back of washer during operation, and noticed brown residue on floor from back of cover of motor and knocking noise actually coming from there(only during spin cycle). What would cause the brown leak residue? Is it bearing ball the problem, and if it is, how many bearing balls is there and do all need replaced? I'm sowehat handy, can I do the job myself? Your help will be greatly appreciated. Ali Chamoun
Answer Ali, The brown residue and the noise, would indicate the tub seal 4036ER2004A failed, The water bypassing the seal has flushed the lubricant from the bearing assembly(s) 4280EN4001C and 4280EN4001F and now they're worn out and noisy. You'll also want to check the spider assembly shaft 4434ER0002H for major damage or discoloration, while you have the unit apart. This will require a complete teardown of the washer. Its a big project, but is a do able one. We'll send you some informaton that may help you out. Read More... Answered by AppliancePartsPros.com | Tuesday, August 21, 2012