Barb for Model Number RF31FMEDBSR/AA MY ICE MAKER KEEPS ICING UP AND CANNOT DISPENSE ICE. HAVE TRIED MANY TIMES TO REMOVE ICE (TAPPED WITH KNIFE TO REMOVE) A WEEK LATER THE SAME THING. WHAT DO YOU RECOMMEND FOR REPAIR ? THANK YOU
Answer Barb, there will most likely be an air leak in the seam where the ice maker section wall meets the refrigerator wall. This can be verified by removing the ice bin and shining a flashlight onto the seam from the refrigerator side and if there is an air leak the light will show through into the ice maker section. To repair this, the ice maker and auger assembly will need to be removed. Once they are removed, the ice will need to carefully be cleared out (there is an evaporator in this section and it is easily pierced by sharp objects). The ice can be cleared with a putty knife, or by using a spray bottle with hot water (water will be sprayed onto the ice so a hand towel will under the ice will help with limiting the water mess). Once the ice is clear, the bin will need to be dry and have the sealant DA81-05595A placed around the seam inside and out. Once this is done, the auger assembly would be re-installed, then the clip assembly DA82-02367A will need to be installed onto the ice maker evaporator before the ice maker is re-installed. Read More... Answered by AppliancePartsPros.com | Wednesday, August 21, 2019